Your privacy is very important to us. All information which is collected (e.g. names, emails, telephone numbers, addresses, etc.) is for the sole use of Little Lady Tutu's Ltd, and will not be passed on to any third party organisations.
This policy sets out the returns policy for goods or services purchased through the online store operated by Little Lady Tutus
To be eligible for a return, your item must be unused and in the same condition that you received it and it must be in the original packaging.
Refunds on all made to order/Personalised handmade items are only valid if the item is faulty or damaged.
Once your return is received and inspected we'll contact you to let you know whether your refund will be processed or not, and credit your original method of payment, within 14 of days.
Please read these Terms & Conditions (Terms, "Terms and Conditions") carefully before using the http://www.littleladytutus.com website (the "Service") operated by Little Lady Tutus.
Your access to use the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not use this Service.
If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase.
Whilst care is taken to ensure that we display as accurately as possible appearances, colours, textures or finishes, what you will see on your computer monitor or equipment may differ and so we cannot guarantee that images are an accurate representation of the actual goods or services that you are purchasing.
if you wish to cancel your order this must be cancelled in writing within 12 hours of purschasing.
DUE TO ALL/MOST ITEMS BEING HANDMADE/PRINTED TO ORDER OUR TURNAROUND IS UP TO 28 DAYS ALTHOUGH WE DO AIM FOR 10-14 DAYS.